About Us

 Screening Cost

$100 + local sales tax
Includes fingerprinting and electronic submission to FDLE/FBI.

 What You Need to Get Started

  • A valid photo ID
  • Your ORI number (provided by your employer, agency, or licensing body)

πŸ”Ή The ORI number tells us where to send your results.

 What is LiveScan?

LiveScan is a fast, inkless fingerprinting method that electronically captures and submits your fingerprints to the FDLE and FBI for Level 2 screenings.

⏱ How Long Does It Take?

  • Fingerprinting takes around 15-30 minutes
  • Results typically clear within 48–72 hours
  • Most screenings remain valid for 5 years (as long as you remain in the same role)

⚠️ Changing jobs or industries? You may need a new screening due to a different ORI number.

   Fingerprint Quality & Rejections

Some individuals may have difficulty capturing clear fingerprints due to:

  • Age
  • Manual labor or worn fingerprints

Fingerprints are scored A–E:

  • Multiple E scores may lead to a rejected scan
  • If rejected, we will re-scan and resubmit your prints at no cost

❗ Refund Policy

Please make sure you need a Level 2 background screening before booking.
Once fingerprints are submitted:

  • FDLE charges us immediately
  • We cannot offer refunds, as the fees are non-reversible

πŸ“ž Need Help?

We’re here to assist with scheduling, documentation, or any questions.

πŸ“§ Email: customerservice@level2backgroundscreening.com

πŸ“ Call your local office – Palm Beach County (561)-840-6566 Jacksonville (904) 396-4908